Digital Products: At Digital Traffic Titans, we offer a wide range of digital products, including online courses, e-books, and digital resources. Due to the nature of digital products, they cannot be returned or exchanged once they are downloaded or accessed. Therefore, we maintain a strict no-refund policy on all digital product purchases. We encourage our customers to read the product descriptions carefully and reach out to us with any questions before making a purchase.
Physical Merchandise: We take pride in the quality of our merchandise. However, if you receive incorrect or damaged goods, we are here to help.
Eligibility for Refund: Refunds on physical merchandise are only applicable if the items are incorrect or damaged upon arrival.
Proof of Damage or Error: To initiate a refund request, you must provide photographic evidence of the damaged or incorrect item. This proof must be sent to us immediately upon receipt of the goods.
Inspection and Approval: Once we receive your proof, our team will inspect the evidence and determine if your refund request is approved. The decision for refund approval is at our discretion, based on the evidence provided.
Refund Process: If your refund is approved, we will process it promptly. The refund will be issued to the original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.
Non-Refundable Items: Please note that certain types of items cannot be returned for a refund, such as personalized items, unless they are defective or incorrect.
Contact Us: For any questions or to initiate a refund request, please contact our customer service team at [customer service email/contact form link].
We value your satisfaction and thank you for your understanding of our refund policy.